A situation that doesn’t arise quite often, but is still important to know how to deal with, is how to make changes to an auction after it has ended. Usually, this occurs when a buyer requests an alternative shipping method or when you, as a seller, want to give a discount to a buyer. Luckily, Ebay has a solution for such situations, although it is one that isn’t so obvious.
If you ever run into this situation, the answer you are looking for is in Ebay’s “Send Invoice” feature. When you send an invoice to a customer, you are allowed to add different shipping methods, offer discounts, and even add additional charges to a transaction if you so wanted.
So how is it done?
First, you will want to log into Ebay and click on the “My Ebay” button at the top right of your screen:
Next, click on the “Sold” link under the “Summary” menu:
Then, you are going to want to click on the drop down menu next to your sold item and select “Send Invoice”:
Now, you can make any changes you wish to your transaction on the Invoice page:
Simply send the invoice to the buyer and you are finished. Pretty easy, right?
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